What is an AI assistant?

An AI assistant is a digital helper that uses artificial intelligence to answer questions, suggest solutions, and guide you – exactly when you need it. The AI assistant in Pindena is trained on our help pages and website content. This means you get fast and relevant help directly in the system, without having to search through help pages or wait for support.

The technology behind Kåre

Kåre is powered by advanced AI technology developed by CoreTrek. As test pilots for their coreAI, we know both the technology and the people behind it. With coreAI, we can define what information Kåre has access to and how it’s presented to you.

What can Kåre help you with?

Kåre gives you instant answers to your questions – anytime, day or night. He can help you navigate the system, suggest ways to do things, and explain features. Kåre does not have access to any information in your solution due to GDPR. This includes participant data and payments, so he can’t help you resolve any issues related to that.

Help us get even better

Your experience with Kåre is important to us. Every time you use the service and provide feedback, Kåre gets even better at helping you and other customers. We can’t guarantee that Kåre always answers correctly, but we’re constantly working to improve the knowledge base. We do this by monitoring the incoming questions anonymously and updating any guides that could cause incorrect answers.

You can ask the AI assistant questions in English or other languages, and even though our help site is in Norwegian, he will answer you in your language.

Do you have questions about using the AI assistant in Pindena?

We’re happy to answer any questions about how to use the AI assistant. Send us an enquiry using the form.